The Western
PA Notes User Group have scheduled
a meeting for Friday 20th July at 1pm in the North Park Clubhouse in Robinson
Town Center. The meeting is sponsored by Baehrware.
Decided to pop in on my way to a dental
appointment, there is a fairly good turn out from many of the companies
in the Pittsburgh area that run Lotus Notes. The agenda for today is Domino
on Linux, Open Office and some demo’s of the Notes 8 client.
Rob
McDonagh has written a great
tutorial on how to import a new
skin into BlogSphere V3 so if you fancy a change of look and feel for your
site check it out. I’m going to put this tutorial up on the Wiki
also.
In other news I’ve been working on the
next beta release of BlogSphere so pretty soon the web administration interface
will be complete and you’ll be able to blog via your web browser again.
I just wanted to share a nice story on
how treating your customers right means a happy customer that will give
repeat business.
After a recent trip to Chicago I was
flying back home to Pittsburgh on a Southwest Airlines flight when due
to bad weather on the east coast we had to sit on the runway at Pittsburgh
International Airport because all the Southwest gates were occupied with
planes that couldn’t depart for their destination. We were only sitting
on the runway for about 30 – 40 minutes and to be honest I didn’t think
much about it, I had my book with me so I just settled back and kept reading.
Today I received a letter from Southwest
apologizing for the delay that I had experienced and accompanying the letter
was a $100 voucher off my next flight with Southwest. To me this was totally
unexpected as it wasn’t the airlines fault that there was a storm on the
east coast and I don’t think anybody on the flight was too put out over
what happened, I know I certainly didn’t complain to anybody.
Terri flies every week with US Airlines
and her flights are always delayed due to some reason or another and she
has never received a single apology from the airline, after seeing the
letter I received she’ll be trying to fly Southwest in the future also…
It’s no wonder the big airlines are
struggling to get by when airlines like Southwest treat their customers
properly.
If your a Notes developer then one set
of tools that you should have in your toolbelt is the offering from Ytria,
with tools like DesignPropEZ,
ViewEZ
and ActionbarEZ,
you can very quickly make large changes to the look and feel of your Notes
applications in minutes rather then the usual hours it would take to change
everything by hand and with ScanEZ
and SignEZ
your can easily debug and sign your applications also.
If your a Notes administrator then don’t
worry, Ytria are about to release some new tools specifically for you in
the forms of AclEZ and AgentEZ. These tools will allow the administrator
to get an overview of all the agents running on their servers and an overview
of all the acl’s in all the databases on their servers.
I was going to write a quick review
of the two tools but it looks like Hans-Peter
from DomBlog.de has already
written an excellent review so
there is no point in repeating everything again here. You can currently
download beta versions of the AgentEZ and AclEZ from the Ytria
downloads page along with trial
versions of the rest of their tools.
Disclaimer : Ytria very kindly donated
a free set of licenses to me to assist in the development of BlogSphere
V3. The use of the tools have saved me hours of work and has given the
UI a consistant look and feel throuout the entire application.
Dec's Dom Blog 
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